A routine matter or a punishment post?

News 15.11.2021

Prime Minister Narendra Modi on Friday virtually launched two ‘innovative’ customer centric initiatives namely ‘Integrated Ombudsman Scheme’ and ‘Integrated Ombudsman Scheme’ in a bid to improve running of banks and strengthen people’s trust in the banking system.“One of the biggest touchstones of a democracy is the strength of its grievance redressal system. The Integrated Ombudsman Scheme will go a long way in that direction,” the prime minister said.About the retail direct scheme, Modi said, “Retail Direct Scheme will give strength to the inclusion of everyone in the economy as it will bring in the middle class, employees, small businessmen and senior citizens with their small savings directly and securely in government securities.” (Read More)


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