The biggest lesson from China is the swell of public opinion that has partly led to government regulation and change in company policy. In the U.S., a gig workers collective has urged customers to delete the Instacart app as a show of solidarity until demands for better working conditions are met. Indians could make an effort to be better informed about the way platforms work by seeking out delivery workers and asking about their work conditions and the pressures they face. (Read More)
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